FAQs

1. What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can select your preferred payment method at checkout.

2. How do I track my order?

Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier's site.

3. What is your return policy?

We offer a 30-day return policy for most items. Products must be returned in their original condition with all packaging. Visit our Returns & Exchanges page for more details and to initiate a return.

4. How long does shipping take?

Standard shipping typically takes 3-7 business days, depending on your location. Expedited shipping options are available at checkout for faster delivery.

5. Do you offer international shipping?

Yes, we ship to select international destinations. Shipping costs and times vary based on location. Please check our Shipping Information page for details.

6. Can I change or cancel my order after it's been placed?

Orders can be changed or canceled within a short window after placing them. Please contact our customer service team as soon as possible for assistance.

7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of delivery. We will arrange a replacement or refund.

8. Do you offer gift cards?

Yes, we offer digital gift cards that can be purchased online and sent via email. They make the perfect gift for any occasion!

9. How can I contact customer support?

You can reach our customer support team via email, phone, or live chat. Visit our Contact Us page for more information and support hours.

10. Are there any promotions or discounts available?

We frequently offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.